Quick Q
by hAIgher ed
an AI powered message triaging system
Currently in use with a G8 university already delivering a 90% accuracy routing (email) compared to 20% using previous system.
Deployed within/on top of existing University systems to address the never ending tsunami of information.
Up to 80% cheaper than existing methods, routes messages in ~200 milliseconds and highly scalable.
Uses AI LLMs to understand intent and meaning of an enquiry and route them to the best possible resolution.
Can be configured to work on email, chat and even voice (*accuracy varies).
Privacy and security protocol assured and able to implement in 4-6 months.
Watch the video below for more information and fill out the form if you'd like to have a quick chat.
Transform University Operations with QuickQ's
AI-Driven Triage System
In the digital age, ticketing systems and email are vital for tracking progress, coordinating efforts, and maintaining communication within the University.
However, these systems often rely heavily on manual effort, which slows operations and hinders scalability.
QuickQ harnesses the power of Artificial Intelligence to revolutionize university digital services, offering scalable solutions with human oversight.
Challenges of Current University Operations:
Despite advancements in technology, many university processes remain manual, requiring significant human effort even for basic tasks. QuickQ addresses these inefficiencies by digitizing routine ticket and message processing, using an innovative AI framework that requires minimal training data and respects privacy and security within university networks.
Advanced Intent Recognition
Utilizes large language models to go beyond simple key phrase detection, understanding the true intent of enquiries and messages. This allows for precise routing and responses tailored to specific university workflow requirements.
Consistent Templated Responses
Ensures uniformity and accuracy across communications by standardizing outputs to meet unique operational demands.
Integrated Communication Platforms
Expand QuickQ to front-end operations by integrating with chat portals and supporting voice calls, enhancing user interactions and operational efficiency with life-like conversational AI.
Transform Your University's Digital Operations
QuickQ's AI-driven triage system is designed to modernize how universities handle inquiries and operational tasks, significantly boosting efficiency while ensuring data privacy and adherence to digital policies. Embrace the future of university operations with QuickQ and experience unmatched operational excellence.
Chat with hAIgher ed
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